Great product, pairs to your phone to give you lots of feedback about your brushing technique and habits.

Best toothbrush that I have ever owned!

I have used Sonicare products for years and had a Sonicare Diamond Clean tooth brush that I enjoyed using. After a few years of use, the tooth brush malfunctioned and couldn't be repaired. After contacting Philips and being directed to their site, I researched the Diamond Clean Smart tooth brush and made the purchase.

Setting up the Sonicare Diamond Clean tooth brush was extremely easy. It paired with my mobile phone, updated the firmware and was ready to use within 10 minutes. During this process, you get to select your brushing goal.

I was extremely happy with the various cycles and attachment heads that came with the tooth brush. I can honestly say that it cleaned much better than the previous Diamond Clean tooth brush that I previously used. This toothbrush is amazing to use. Especially when you use the app to guide you through the brushing process. It highlights areas as you use it and displays areas that you missed or need to touch up. The Deep Cleaning cycle will run you through the cycle and highlight areas you need to touch up and run a touch up cycle on the missed areas.

After the Deep Clean cycle, I will use the Whitening Cycle to polish my teeth which is also amazing. This cycle won't provide a touch up cycle if you missed any areas, however, you can run another cycle and it will combine the results from each cycle to create a complete picture of your brushing.

Another great feature of using the app when brushing is it will alert you if you are brushing to hard and will flash a pink box with a message. This is extremely helpful during the brushing cycle so you don't brush to hard.

I highly recommend this toothbrush for friends and family. It makes your mouth feel as if you just got out of the dentist chair having a deep cleaning done.

Fantastic Product...

my teeth feel polished and smooth. my gums are a healthy pink. even if I miss a morning of brushing my teeth still feel clean by the evening. Close associates know I drink coffee and are impressed how white and vibrant my teeth are. they are more shocked to find out its not by a whitening process but by the brush alone. the app is such a great help to improve my brushing and I actually look forward to brushing because of it. to see areas I miss gives me confidence I can go back and ensure I get a full clean mouth. the tongue brush head has my tongue the pinkest its ever been. im no longer subconscious about having close conversations with coworkers and friends.

After buying , I wondered why I didn't get it earlier in life. : )

Better and stronger motor, smart brush and has better pauses timed into the brush. Kinda wish the brush went up and down to get lower on the tooth.

I like the design and the usage, it’s very easy and self explanatory. I like how you can see your progress in the app with brushing your teeth.

I like the app and how I can earn points for completing my goals.

I have been a Sonicare user since the mid 1990's when the first model was released. This is a well-designed toothbrush with features that assist you with maintaining your oral health and doing so properly.

Best Sonicare design yet. Bluetooth technology a plus. Knowing when you're pushing the brush too hard is also a real benefit.

So easy to use. Great brush heads in kit. Cleans teeth easily and super instructions when using a "smartphone". So glad I bought it. This replaces my older round electric toothbrush. Would certainly buy it again.

Been using sonic care for some time and happy with the results. But my new Sonicare 9500 series showed me what I could do better and
after a month the results were amazing, my gums are healthier, my teeth feel great and whiter.
Great product.

First I have to say I received this amazing toothbrush for free as part of a promotional competition. Am I glad I did, this toothbrush is awesome.
I have had a few Sonicare brushes over the years the last being the regular Sonicare DiamondClean. Philips have kicked it up a notch with the DiamondClean Smart, it seems way more powerful yet quieter than my last brush. The head design is improved and feels like it's really working hard cleaning but it's very comfortable and not harsh on the gum line. The app. is neat and does help you focus on your brushing technique. My regular DiamondClean had four 30 second timers the DiamondClean Smart has six 15 second timers which helps stop over brushing and ensures you cover all areas efficiently.
My hygienist has also noticed the cleaning power and made some comments on how well I was taking care of my teeth. A couple of minor niggles, the button feels like its going to stick on sometimes but it never has and never been a problem, maybe the manufacturing tolerance is a little tight on the one I have. Once the battery seemed to discharge quickly, it may have been related to the bluetooth connection to my phone, its never happened again. The handle freaks out, flashes and bleeps if you ignore it too many times when it says its time to change the brush head. That may not be a bad thing as it just made me put a new one and realise that it WAS time for a new head!

This is the best electric toothbrush I have ever owned. My teeth feel cleaner with one brushing and even better as weeks pass by.

Just days before a week long trip into northern Ontario I received a free Philips DiamondClean toothbrush to review and immediately got it charging. That was the easiest part of the setup and actually really useful in the bathroom - it sits in a glass cup on top of a base and charges just sitting there. I had a habit of removing the brush from my last toothbrush (Sonic Care) after each use as it seemed to get a little moldy if you didn't. This one does not seem to need that but I do anyway - getting the brush on and off is easy and it sits nicely in the cup with the base while charging.
The instructions for which brush to use when could be a little simpler though. I started at home for two days with the `white` brush for stain removal and then took the purple plaque control with me for the 10 days I was traveling. I can`t really say I`ve noticed a difference between the two yet, they both did an awesome job. If they really do impact different aspects of the cleaning I`ll just rotate through them I guess. This week I`ll test the green head for gum inflammation.
The travel case is very nice although it needs a latch, I had to use a rubber band to keep it closed. It has a USB charger to do what the glass does and keep it charged. I haven`t tested this yet though as the toothbrush lasted strong for the 10 day trip I was on.
I have to mention the tongue cleaner/freshener though - this attachment is very invigorating and does help freshen your breath longer!
I have to play with all the settings it has more, no time yet, the toothbrush adjusts every time you add a different head on it`s own anyway - so no need to adjust them I think.
More to come ....

My dentist has been recommending a Phillips SoniCare product to stave off gum disease. I resisted doing so until I began using the Phillips DiamondClean Smart dental product. I was sent a free sample of the product to use first-hand but i would not hesitate to purchase it in the future.

The DiamondClean Smart handle fits so well in my hand and in my mouth which was a concern of mine, causing me to resist giving up my manual toothbrush. I wondered how i could possibly manipulate what I imagined to be a bulky, clumsy electric toothbrush. But it easily reaches the inside of my teeth and the back lower and upper molars.

DiamondClean Smart has multiple brush stroke settings called cleaning modes (I'm loving the 'white' mode and have already had friends ask if I'm using whitening strips), a sexy, sleek black handle and multiple accessories including a tongue brush and nifty charging glass that looks great on my bathroom counter.

I read most of the instructions but the product is very intuitive and i was up and running minutes after opening the box and sorting out all the (moving) parts. I started out using the 'clean' setting for a few nights to get my teeth and gums accustomed to the SonicCare 'experience'. But there was no soreness and minimal initial bleeding which the manual so i ramped up to 'white' mode and have been using that setting ever since.

Like most products introduced over the last few years, DiamondClean Smart has an app component that analyzes your brushing style and provides advise about how to adjust and improve your sonic brushing. I'm eager to see how my brushing with the product evolves over time.

I'm actually looking forward to my next dentist visit to see his reaction to my truly clean-feeling teeth and gums -- if I'm honest with myself, manual brushing never gave me that 'real clan' feeling. I promise to give full credit to DiamondClean Smart when my dentist compliments me on my 'new' mouth!

I have been using a Sonicare plaque control toothbrush for about a year and liked it, but my dentist recently told me that even though I have never had a cavity, I would need to have some expensive dental work in the near future because my gums were receding, probably due to overbrushing! I had begun to do some research on better brushes and techniques when I received an offer to receive a free DiamondClean Smart in exchange for a review. Great timing so I jumped at the opportunity! Set up of the toothbrush out of the box was very simple. It comes precharged for the first use so attach the preferred brush head (it comes with 3 different brush heads as well as a tongue scraper, so I picked the gum health brush) and off you go. I downloaded the Sonicare app to my phone in order to monitor my progress as recommended. I truly feel like my teeth felt cleaner after the first brushing. I set the brush on to the gum care program which has me brushing for over 3 minutes, but depending on your goals, your session mayl be shorter. One thing with Sonicare brushes in general, and this one in particular, you should use less toothpaste. The vibration works up a real lather and if you use too much toothpaste.......let's just say you will need a bib. Also, read the manual thoroughly before using, if only to save the time I personally wasted trying to charge my brush the first time. I assumed it was like my old Sonicare and plugged in to the charger, but this one actually rests in what I had thought was a branded rinse cup that had come with the toothbrush. I tried in vain for quite a few minutes to get the brush to balance on the painless charging station before realizing my error. It charges great when in the cup and the cup is on the charger .
The app is interesting but not intuitive beyond the brushing plan and graphics. The brush head is "smart" and if you open the app before you turn the brush on it will show you where you are brushing in your mouth and give you an outline of where you should be brushing at that point in the cycle. It is nice I suppose to have a plan and to be shown where you are based on the plan, but it is not perfect. For example, if you vary from the plan the graphic doesn't show where you moved to. Say the plan says I am supposed to be on my upper right quadrant, but I move to my front teeth, the brush acknowledges I'm not in the upper right, but doesn't log or show that I'm in on my front teeth. Also, I believe I am supposed to be able to see how I am doing on the plan, but I only seem to find results for my last session, so unless I check after each session, I won't know how I am doing. It's missing a log function as far as I can tell. But that isn't a huge deal in the long run. It does tell you if you missed any areas or need to double back. The app also tells you if you are moving the brush too quickly (I've gotten better, but still get a warning or two each session to let the brush do the work) and when you need a new brush head. It reminds you to floss and use mouth wash, as well as to scrape your tongue. Make no mistake, this is a premium product in performance, look, and price. If you are like me and have specific goals, this brush is ideal as it gives you feedback and assistance. If you are a tech nut, the fact at you can watch yourself brush on your phone is pretty cool. If money is an object and you don't need to have the latest and greatest gadget, you can probably do just as good of a job on your teeth with a lower line Sonicare brush, but this brush is really good.

Overall I liked this toothbrush. I should mention that I received a free sample for review. The quality of the brush heads seems very high. I do have two concerns. The glass cup is not easy to balance the toothbrush base in for charging. Secondly I am concerned that the whitening brush head might be too hard for my enamel. Despite these concerns, overall I would highly recommend this product to anyone who is serious about their dental hygiene.

I have been a Philips Sonicare user for over 15 years, and was recently sent a free Philips DiamondClean Smart HX9924/11 system to use and review. This cleaning system is truly impressive, and one I highly recommend. My favorite part is how flexible it is with 3 different brushing heads (Plaque, Gum Care, and Whitening), as well as a TongueCare head (which left me with the cleanest tongue I have had in a long time!). Also, the brush base recognizes which brush head you've attached and automatically adjusts the brushing mode and intensity. This helps me because I have receding gums that are sensitive and I need to be careful on how hard I brush them. After a few brushings, my teeth and mouth felt as clean as they after I go to the dentist's office!

The Smart HX9924/11 system comes with a convenient travel case with a built in charger. This means when you travel, you don't need to worry about forgetting to bring the travel charger (as I have done many times in the past!). And the battery charge lasted at least 11 days without needing a charge (and shows no signs of slowing down).

This system is truly impressive, and a 'must have' for anyone who truly cares about their teeth and who is interested in reducing their visits to their dentist. It doesn't just clean your teeth, it cleans your whole mouth and will leave you smiling!

As a long time user of Sonicare, over 20 years, I was provided a free sample of this advanced model for my opinion/review. I feel like I've gone from a basic good model to the Bentley of teeth and mouth health care systems. Beyond the `cool` factor of the glass charger this is a sophisticated system designed for gum, teeth, and tongue care. The only new thing that I am learning to do now is using the specific brushes for whitening, deep cleaning, etc., when used to just using one brush for 3 months before replacing. I expect to be using this `system` for many years to come.

Two features that really impress me about the DiamondClean brush are the ability to send data to an app on my iPhone via Bluetooth and the option to choose different brush heads/modes depending on one`s specific needs.

I should mention that I received this product in exchange for writing an honest review.

As for the app, it was easy to find, download and set up. I like bring able to get specific feedback when I brush so that I can shore up areas where I am not brushing correctly. With a standard toothbrush or a basic electronic brush, I go ahead and brush away, but with no idea if I am getting all areas with enough attention. And now I will be able to track what I am doing over time and hopefully learn how to get everything perfectly.

The choice of brush heads/modes gives you flexibility. In my case, I am a regular brusher, flosser, mouthwash user, etc., but while I never get cavities I do have problems with my gums and with tartar buildup. Being able to choose a brush designed for gum care is very helpful - and I will likely try the other ones, too, for example, to get whiter teeth.

Also, the recharging station looks like a small glass cup, not a cheap plastic base, so I like that as well. The brush also tells you when it`s time to replace the head with a new one, which is helpful. And at the most basic level - yes, my mouth feels nice and clean after using the DiamondClean.

So far, I don`t have any complaints or problems. The only thing I could say is that there is a little learning curve on how to use the various modes and how to use it with the app, but nothing that takes too long to learn.

I had received this free product sample for evaluation and was able to try it out for several days. I have mostly had a preference for regular toothbrushes because this is what I`ve been accustomed to. I had been under the impression that between my regular brushing routine and my twice a year cleaning visits to my dentist would be good enough. I was mistaken.
When I open up the package, I was a little taken aback by how hi-tech this sleek, electric toothbrush was, but after looking it over, this was a very intuitive design that was easy to use. The product came with 3 brush heads, a tongue brush and an app for your smartphone that was extremely user-friendly and helped to keep me on track. The app actual guides you where to brush and for how long to get the maximum benefit.
I was amazed after my first use of this because it truly felt like I just had a professional dental cleaning by a hygienist. This toothbrush is a tremendous preventive measure that everyone can take advantage of.
There are 5 settings; for cleaning, for whitening, for gum health, for deep cleaning and tongue care..
I view this as a complete mouth care system that is very compact and portable with a travel case as well.
Each time I use this brush, my teeth and my whole mouth feel completely refreshed. I am very satisfied with the results and this experience truly exceeded my expectations. I found the handle to be slightly slippery when used and it could use some texture for a better grip, however, other than that I would highly recommend this product.

Fantastic product! I really love the Philips Diamond Clean electric toothbrush. I should mention that I did receive a free sample to use for this review. First off , the quality is readily apparent, a solid built toothbrush that feels like a dentist`s tool. The device is easy to use and comes with multiple settings for cleaning, tooth whitening,gum health, deep clean, and tongue care. Further more each of those settings has 3 different power settings. I find the toothbrush works really well and the proof is the way your teeth feel when you have finished. It feels like I just went to have my teeth professionally cleaned every time I use it. I really like the interactive functions of this device.It tells you if you are brushing too hard or if you missed areas on your teeth via an interactive app for your phone. Very hi-tech but very easy to use. It comes with a very nice travel case that has a charger incorporated into the case. The charger for home use is really nice, it simply is a small glass that you put the brush in and you set it on the low profile base. No wires to connect and you can use the glass to swish and spit! I would definitely recommend this product to anyone who desires a high quality effective electric toothbrush. It is the best electric toothbrush I have ever owned.

i was sent the philips sonic care 9500 to review last week.This toothbrush is great. Every time I use it I feel like I just left the dentist. There are several settings to choose from which is nice because they vary in how aggressive they are and their function. The battery has not been an issue as it lasts days without being on the charger and you can`t tell a difference in performance. I would highly recommend this toothbrush.this has been my second philips electric tooth brush and they just get better and this newest one has blue tooth which is great. it also has a nice travel case to take when vacationing .

Great product that with what one needs in terms of teeth brushing, options, and accessories, Even your performance can be monitored on the app. The only downside is in my country (UAE)brush-heads that wear and needs to be replaced every 2-3 months are not available. Also, not supportive philips customer service.

Up graded from older model, seem brush easier feel better, like the look as well charging, the other model my charger had be clean almost daily, this sleeker model plus has more option.

I was given the opportunity to test this new Philips Diamond Clean Smart toothbrush and was sent the product to evaluate free of charge. The toothbrush has three different heads that can be used and changed out easily. On the toothbrush itself it has several different cleaning modes such as white, gum care etc....I currently have been using a very basic Philips electric toothbrush and honestly I preferred the older basic one compared to the new one for the following reasons. The new one has too many options and different heads which I would guess would be more costly to replace. Secondly, the results of cleaning my teeth with the new brush just wasn`t noticeable in my opinion. I prefer the simple electric toothbrush that I can buy replacement heads for a reasonable price and that there is a lot less gadgetry. The positive thing about the new brush is that it does carry a charge for a long period which is beneficial if taking it on trips.

I received the DiamondClean toothbrush free from Phillips to sample, and I was pleasantly surprised overall with the brush. The first thing I noticed when I opened the box was the sleekness of the matte black toothbrush. It`s very different looking than other toothbrushes on the market, and in a good way. One thing to note is that you should definitely read the directions before you brush your teeth. Toothbrushes are getting more and more complicated, and this one isn`t an exception. It comes with three different brush heads and a tongue cleaner. The brush heads `talk` to the base and know which mode the brush should be in when you turn it on. It will also tell you when the individual brush needs to be replaced, one of my my favorite features. One feature I thought was cool but gimmicky was the base/cup charger it comes with. It is a contact-less charger in that the base sits under a cup that comes with the brush. The cup goes over the base and when you`re done with the brush, you place it in the cup and it charges automatically. A cool feature, but what if the cup/base doesn`t match your bathroom decor or what if you have limited counter space...something I think is cool but unnecessary. Another thing I would skip is the toothbrush app. It's overly complicated and doesn't do much to heighten the experience. I don't want to spend 15 minutes brushing my teeth everyday Overall, I really liked this Phillips toothbrush, especially since I had been using a different, older version of a Phillips electric toothbrush. As long as you read the directions on how each brush head works, you will truly enjoy this toothbrush. I would highly recommend this brush to a friend. I look forward to continue using it for a pearly white smile.

I received a free sample in exchange for writing a review. I have been using another Philips electric toothbrush, Sonicare Plaque Control, for a little over a year. The Sonicare Diamond Clean Smart has a similar look and feel as the Plaque Control model. The Diamond Clean Smart includes a nice travel case with integrated USB charger that should come in handy when on the road. The home charger is stylish and consists of a charging base and a glass that sits on top of it. To charge the unit just put the brush in the glass. Unfortunately, the brush will not sit on the charger without the glass so if one breaks the glass then the home charger becomes useless. It would have been better if the home charger could also be used without the glass.

Downloading the app was straightforward. Connecting the phone to the brush was not as straightforward. Instead of guiding you through the pairing/connection process, the app starts with a series of marketing hype that I promptly ignored and had to figure out how to skip before it would start the paring process. The marketing verbiage should come after the paring/connection process is successful and not before. It’s an annoyance that you’ll have to get past until Philips decides to update the app. One you get to the actual connection/pairing screen it was straightforward to connect the app to the brush. The app is very useful in that it tracks where you’ve brushed and where you’ve missed. It’s like having a personal dental hygienist on call. The app is also useful for someone new to electric toothbrushes or not using one correctly since it guides you through the brushing process and let’s you know in real time if you are doing something wrong as in my case when I was moving the brush too fast. Apparently, it will also notify you if you’re pressing too hard but I personally didn’t see that message. At the end of the brushing, the app shows you spots that you’ve missed. There is a gum health mode and gum care brush head that I am looking forward to seeing if it improves my gum health. I have been told by my hygienist that is an area I need to focus on. The brush also includes a tongue and deep cleaning modes that are not a priority for me at the moment.

The app requests that you start the brushing on the upper right hand side. I have always started my brushing on the upper left hand side so it would be nice if Philips modified the app to let you start in a different location. My main objection with the app is that it will not connect to your brush unless you turn on GPS. There is no technical reason why a toothbrush needs to know where and what time I am brushing my teeth. Turning on the GPS should be optional and not mandatory so you’ll have to be comfortable with Philips collecting and analyzing your brushing data if you’re using the app. I hope Philips updates the app so that GPS tracking is optional instead of mandatory because I have decided I do not want to share that information and have deleted the app.

Experience with product: received the product Oct. 2018
Product failed Jan 2019 got exchange for a new handle
Product failed again July 2019 got exchange for another handle
Product failed again Jan. 2020 it took 10 days to get a replacement.
I hope that this is not going to be an on going problem and that Philips will honor the warrantee. This was a very expensive product. The last 2 issues were the on - off power button failed. I forgot what happened on the first failure.

I'm a member of Mensa and I can't figure this thing out. It gets my teeth clean, however I can't find the documentation regarding which of the 3 types of bristles match with the 5+ modes. I realize there is an app, however I don't want my phone in the humid bathroom in the morning as a brush my teeth.

I'm sorry I upgraded from the simpler models.

I switched from the other major electric brush to Philips after using the "other" electric brush for over 20 years! Not sure I made the right move. At first I loved this brush and the tingle it left in my mouth and my teeth were very clean. These brushes are supposed to be replaced every 3 months. NOT!! I started noticing that my teeth were not as clean before the 1st month had even ended! I've been using this brush for almost a year now and I can always tell when it's been about a month..........the plaque is not completely removed and I know it's time to change the brush.......again! I ALWAYS use the 3 minute Deep Clean cycle too! And I brush twice a day. Very disappointed that Philips has the gall to charge what they do for a totally inferior product. I now get after market brushes that cost a fraction of the Philips brand that also only last about a month........but at least I'm not paying over 10 for each one!

I've had many philips toothbrushes and for the additional features you get with this model is not justified by the cost. I bought it for the app and real-time brush tracking but its not a practice implementation and I rarely used it.

I loved the functionality and effectiveness of the toothbrush for the first month, but it soon became sporadically effective and seemed to die quickly. I have contaced Philips for an in-warranty replacement, which has been provided but still not received.

This is my 3rd diamonclean toothbrush I’ve purchased because I love them, but I’ve noticed that they break after 2.5 years of use! The first two I bought, the top metal piece broke and became flimsy. The most recent one I bought in Jan 2018 and barely vibrates anymore. I have the black one and you can see it’s poorly designed by the toothpaste guck around the buttons.